Chief Operations Officer (COO)

Job Description

About the Role

At the heart of every great organization is operational excellence — the seamless alignment of people, process, and performance. We are seeking a Chief Operations Officer (COO) to drive the company’s next chapter of strategic growth and executional excellence.

As the senior executive leading Operations, you will report directly to the Chief Executive Officer (CEO) and serve as a trusted partner in shaping and executing the company’s long-term vision. You will lead a global organization spanning supply chain, production, logistics, customer delivery, and operational transformation, ensuring that strategy turns into measurable impact.

This is not a maintenance role — it’s a transformation mandate. The ideal candidate will be an operations visionary with deep strategic insight and a proven ability to scale businesses through innovation, technology, and disciplined execution.

You’ll drive operational efficiency, build resilient systems, and foster a high-performance culture where innovation thrives. The COO will oversee cross-functional initiatives, ensuring every business unit is aligned, empowered, and optimized to deliver world-class results.

If you are a results-driven, people-centered leader who thrives on complexity and execution at scale, this opportunity offers the scope and influence to make a lasting organizational impact.

Principal Duties and Responsibilities

• Lead and oversee global operational strategy, ensuring scalable, efficient, and cost-effective execution across all business functions.

• Partner with the CEO to define and execute long-term strategic initiatives that enhance growth, profitability, and sustainability.

• Direct all aspects of supply chain, logistics, production, and customer fulfillment, ensuring seamless service delivery.

• Drive process innovation through technology adoption, automation, and continuous improvement methodologies.

• Manage annual operational budgets, forecasting, and resource allocation to ensure fiscal responsibility and efficiency.

• Oversee compliance, risk management, and operational governance across global business units.

• Foster a culture of excellence, accountability, and continuous improvement across all departments.

• Lead major transformation projects related to digital operations, ESG, and global expansion.

Qualifications: What We’re Looking For

• 15+ years of progressive leadership experience in operations, manufacturing, supply chain, or enterprise transformation.

• Proven success in a senior leadership role within a large-scale or high-growth organization.

• Bachelor’s degree in Business, Engineering, or Operations Management; MBA preferred.

• Expertise in strategic planning, process optimization, and financial performance management.

• Demonstrated ability to lead through change and inspire cross-functional teams.

• Exceptional communication, decision-making, and stakeholder management skills.

• Strong understanding of digital technologies, automation, and data analytics within operations.

Strategic Support

• Serve as a key member of the executive leadership team, advising the CEO and Board on organizational priorities.

• Collaborate with Finance, HR, and IT to drive operational integration and strategic alignment.

• Provide leadership for major corporate initiatives, including global expansion, process transformation, and performance improvement.

• Champion initiatives that enhance customer satisfaction, quality, and sustainability.

Working Conditions

• Hybrid flexibility with regular travel to key operational sites and leadership summits.

• Fast-paced, highly collaborative environment that values innovation, ownership, and transparency.

• Access to top-tier tools and technologies for data-driven decision-making.

• Direct visibility with the Board and executive leadership.

Essential Job Function

The Chief Operations Officer is accountable for translating strategy into seamless execution. This role ensures that every operational discipline — from supply chain to service delivery — performs in harmony to achieve sustainable growth, efficiency, and customer excellence.

Bonus Points If You Have

• Experience leading global digital transformation or AI-driven process automation.

• Background in Lean Six Sigma, Agile Operations, or ESG-driven manufacturing.

• Experience in M&A integration, scaling new business units, or international operations.

• Prior work in industries such as technology, healthcare, or consumer goods with large-scale operational complexity.

Innovation Is in Our Blood

We are built on innovation — not as a department, but as a mindset. We challenge conventions, harness technology, and empower people to reimagine what’s possible. Here, creativity and execution work hand in hand to transform vision into measurable results.

We Do What We Say

Integrity is our operating principle. We believe in transparency, trust, and accountability. We set ambitious goals, communicate clearly, and deliver on our promises. That’s how we build teams that last — and leaders who inspire.

What We Offer

• Compensation Package: $388,000 – $466,000 + performance-based executive bonus + long-term equity incentives.

• Comprehensive Benefits: Medical, dental, and vision coverage; 401(k) with company match; and executive wellness programs.

• Career Growth: Access to global leadership programs, mentorship, and continuous learning opportunities.

• Hybrid Work Environment: Flexibility to lead from anywhere while staying connected to executive initiatives.

• Recognition Programs: Annual leadership awards and milestone incentives.

• Purpose-Driven Culture: Work alongside visionary leaders who value authenticity, collaboration, and long-term impact.

• Work-Life Integration: Paid time off, wellness stipends, and flexible schedules that prioritize balance and productivity.