Senior Operations Manager

AI-Native Enterprise Platforms | Advanced Analytics & Intelligent Products | Global Digital Innovation
United State (Remote)
January 29, 2026
$225000 - $298000 / year
Full Time
Urgent

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Job Description

About the Role

We operate within a complex, multi-layered enterprise environment where operational excellence, execution discipline, and cross-functional alignment are critical to sustained growth. Our operations support high-volume workflows, distributed teams, and business-critical services across multiple functions and regions.

The Senior Operations Manager plays a central leadership role in translating strategy into execution. This position oversees day-to-day operations while driving performance improvement, scalability, and operational consistency across teams and processes. The role requires a leader who can balance tactical execution with strategic thinking—ensuring that operations are resilient, efficient, and aligned with broader business objectives.

This opportunity is ideal for an experienced operations leader who thrives in dynamic environments and who can drive measurable outcomes at enterprise scale.

Essential Duties and Responsibilities

  • Lead and oversee core operational functions to ensure efficiency, consistency, and service quality.

  • Translate organizational strategy into operational plans, metrics, and execution frameworks.

  • Manage cross-functional teams and operational leaders to deliver against performance targets.

  • Establish and monitor KPIs related to productivity, quality, cost, and service levels.

  • Identify operational risks, bottlenecks, and improvement opportunities through data analysis.

  • Drive continuous improvement initiatives focused on process optimization and scalability.

  • Partner with Finance, Technology, HR, and other functions to align operations with business priorities.

  • Support capacity planning, workforce optimization, and resource allocation decisions.

  • Ensure adherence to governance, compliance, and internal control standards.

  • Provide regular performance reporting and insights to senior leadership.

Job Qualifications and Requirements

  • 12+ years of experience in operations management, business operations, or service delivery leadership.

  • Proven experience managing complex operations within large or fast-scaling organizations.

  • Strong understanding of performance management, process design, and operational analytics.

  • Experience leading distributed or multi-site teams.

  • Demonstrated ability to partner with senior leaders on execution and performance outcomes.

  • Bachelor’s degree required; advanced degree preferred.

  • Strong executive communication and stakeholder management skills.

Personal Capabilities and Qualifications

  • Results-driven leader with strong operational judgment.

  • Analytical mindset with the ability to interpret data and drive action.

  • Confident decision-maker with a structured, disciplined approach to execution.

  • Strong people leader capable of building accountability and engagement.

  • Adaptable and resilient in fast-paced, evolving environments.

  • Collaborative communicator who works effectively across functions.

Strategic Support

  • Support executive leadership with insights on operational performance and execution risk.

  • Contribute to long-range planning, growth initiatives, and operational scaling strategies.

  • Partner with leadership teams on transformation and modernization efforts.

  • Provide operational input into investment, capacity, and organizational design decisions.

  • Strengthen enterprise resilience through proactive planning and execution discipline.

Working Conditions

  • Remote or hybrid role depending on organizational needs.

  • Periodic travel for operational reviews, planning sessions, or leadership meetings.

  • High-visibility role with accountability for operational outcomes.

  • Performance-driven environment with a strong focus on execution and results.

Job Function

  • Enterprise operations leadership

  • Performance management and execution

  • Process optimization and scalability

  • Cross-functional operational alignment

Compensation & Benefits

  • Base Salary: $225,000 – $298,000

  • Annual performance-based incentive program

  • Long-term incentive eligibility (where applicable)

  • Comprehensive benefits package including:

    • Health, dental, vision & wellness programs

    • Retirement plan participation

    • Paid time off with flexible work arrangements

    • Leadership development and executive training

    • Mental health & wellbeing resources

    • Remote-work technology support

Benefits and Growth

  • Opportunity to lead high-impact operations at enterprise scale

  • Clear pathways into Director of Operations, VP of Operations, or broader executive roles

  • Exposure to strategic initiatives and senior leadership decision-making

  • Continuous learning through transformation and optimization projects

  • Strong emphasis on leadership development and long-term career growth

Why Join Us

  • Play a key role in driving operational performance and business outcomes.

  • Lead teams and initiatives that directly impact organizational success.

  • Work in a modern, execution-focused enterprise environment.

  • Competitive compensation aligned with senior leadership responsibilities.

  • Build a long-term career with visibility, influence, and growth potential.

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