Senior Vice President, Operations

Job Description

About the Role

At enterprise scale, operational excellence is not about efficiency alone; it is about orchestration, resilience, and execution at velocity. We are seeking a Senior Vice President, Operations, to lead and evolve the operational backbone of a complex, global organization operating across multiple business lines, geographies, and delivery models.

This role is built for a senior executive who has successfully led large, multi-layered operations encompassing manufacturing, supply chain, fulfillment, service delivery, quality, and continuous improvement while aligning execution tightly with corporate strategy and financial performance.

As SVP of Operations, you will own end-to-end operational performance across the enterprise, ensuring that people, processes, systems, and assets operate as a single, integrated engine. You will be responsible for scaling operations sustainably, modernizing operating models, embedding automation and AI-enabled decisioning, and strengthening execution discipline across global teams.

Reporting directly to the COO / CEO, this leader will serve as a strategic operator and enterprise integrator, translating growth strategy into operational reality. Your impact will be measured in margin expansion, service reliability, productivity gains, customer experience, and long-term enterprise value.

Essential Duties and Responsibilities

• Lead global operations across manufacturing, supply chain, logistics, fulfillment, service delivery, and operational support functions.

• Define and execute a multi-year operational strategy aligned with enterprise growth, margin, and customer experience objectives.

• Establish scalable operating models that support rapid growth, geographic expansion, and product complexity.

• Drive enterprise-wide operational excellence through Lean, Six Sigma, automation, and AI-enabled performance systems.

• Own operational KPIs across cost, quality, delivery, safety, and customer outcomes, ensuring disciplined execution and transparency.

• Strengthen cross-functional alignment between Operations, Finance, Technology, Product, Commercial, and HR teams.

• Oversee capacity planning, asset utilization, and network optimization across global operations.

• Lead risk management, business continuity, and operational resilience planning.

• Build and mentor a strong leadership bench, ensuring succession readiness across critical operational roles.

• Present operational performance, risks, and investment priorities to executive leadership and Board committees.

Job Qualifications and Requirements

• 18+ years of progressive leadership experience in operations, supply chain, manufacturing, or large-scale service delivery environments.

• Proven track record leading global operations within complex, multi-business enterprises.

• Deep experience scaling operations during periods of growth, transformation, or restructuring.

• Strong financial acumen, including P&L ownership, margin management, and capital investment planning.

• Demonstrated success implementing enterprise operating models, automation, and data-driven performance management.

• Experience partnering with C-suite leaders and Boards on strategy execution.

• Background in advanced manufacturing, enterprise platforms, or global distribution strongly preferred.

Personal Capabilities and Qualifications

• Enterprise-level operator with a strategic mindset and exceptional execution discipline.

• Influential leader capable of aligning diverse stakeholders across regions and functions.

• Highly analytical, decisive, and comfortable operating in high-stakes environments.

• Strong people leader with a proven ability to develop senior operational talent.

• Resilient, adaptable, and effective in navigating complexity and ambiguity.

• Clear, credible communicator with executive presence.

Strategic Support

• Act as a core member of the executive leadership team, shaping enterprise strategy through an operational lens.

• Support long-term growth initiatives, M&A integration, and operating model evolution.

• Partner with Finance on cost structure optimization, productivity initiatives, and value realization.

• Enable Technology and Digital teams to embed automation and AI into operational workflows.

• Support Board-level discussions on operational risk, scalability, and long-term performance.

Working Conditions

• Hybrid executive work environment with significant global interaction.

• Regular engagement with senior leaders, regional executives, and operational leadership teams.

• Periodic domestic and international travel to operational sites and leadership forums.

• High-visibility role with enterprise-wide impact and accountability.

Job Function

• Global Operations Leadership

• Manufacturing & Service Delivery Oversight

• Operational Excellence & Continuous Improvement

• Capacity, Network & Asset Optimization

• Risk, Resilience & Business Continuity

• Enterprise Execution & Performance Management

Compensation & Benefits

• Base Salary: $390,000 – $440,000

• Executive Annual Bonus Program

• Long-Term Incentive Plan (Equity / Performance-Based Awards)

• Comprehensive Executive Health Benefits

• 401(k) with Competitive Company Match

• Executive Coaching & Leadership Development

• Wellness, Mental Health & Family Support Programs

• Competitive Paid Time Off & Holiday Package

Why Join Us

• Lead one of the most critical functions in a large, complex global enterprise.

• Directly influence enterprise performance, scalability, and long-term value creation.

• Operate at the intersection of strategy and execution with full executive visibility.

• Build a modern, data-driven operations organization designed for resilience and growth.

• Leave a lasting operational legacy at enterprise scale.