Job Description
About the Role
We are seeking a Strategic Operations Manager to lead enterprise-level operational initiatives and strategic projects that directly impact business performance, efficiency, and growth. This role is designed for a results-oriented professional who thrives at the intersection of strategy, operations, and cross-functional leadership, serving as a key partner to senior executives.
The Strategic Operations Manager will lead complex operational programs, process optimization initiatives, and strategic business planning efforts across multiple business units. This is not a traditional operations role; it’s a high-impact position that shapes organizational priorities, drives operational excellence, and enables strategic decision-making for senior leadership.
Essential Duties and Responsibilities
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Partner with executive leadership to define, implement, and monitor strategic initiatives across operations, business processes, and organizational performance
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Lead operational excellence programs, including process improvement, cost optimization, and efficiency initiatives
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Develop and maintain KPIs, dashboards, and reporting mechanisms to provide actionable insights for decision-making
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Support cross-functional projects that require coordination between Finance, Marketing, Product, Technology, and Business Units
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Conduct in-depth analysis to identify trends, opportunities, and risks impacting operational performance
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Drive change management and implementation of process improvements across multiple teams
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Prepare executive-level presentations, strategic recommendations, and business cases for senior leadership
Job Qualifications and Requirements
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Bachelor’s degree in Business, Management, Operations, or related field (MBA or advanced degree strongly preferred)
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7+ years of progressive experience in strategic operations, business transformation, or management consulting
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Experience managing enterprise-wide initiatives, cross-functional projects, or complex operational programs
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Strong analytical and problem-solving skills, with advanced Excel, data visualization, and project management experience
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Proven ability to communicate complex concepts clearly to executives and stakeholders
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Familiarity with digital tools, workflow automation, and business intelligence platforms
Personal Capabilities and Qualifications
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Strategic thinker with a strong ability to connect operational initiatives to business outcomes
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Highly analytical, detail-oriented, and data-driven in decision-making
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Exceptional project management and organizational skills
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Strong communication and stakeholder management capabilities at all levels
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Proactive, results-oriented, and adaptable in fast-paced, ambiguous environments
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Collaborative leader who can influence without direct authority
Strategic Support
As Strategic Operations Manager, you will provide critical strategic support by:
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Enabling executive decision-making with actionable operational insights
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Guiding the implementation of enterprise priorities and cross-functional initiatives
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Supporting organizational transformation programs and operational efficiency efforts
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Driving alignment between business strategy and operational execution
Working Conditions
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Hybrid or flexible remote work environment
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High collaboration with senior executives and cross-functional teams
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Fast-paced, results-oriented work environment with exposure to complex organizational challenges
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Occasional travel for leadership meetings, strategic planning sessions, and key operational initiatives
Job Function
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Strategic Operations & Business Transformation
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Process Improvement & Operational Excellence
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Executive Support & Cross-Functional Program Management
Compensation & Benefits
Total Compensation Range: $198,000 – $250,000 USD annually
Package includes:
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Competitive base salary with market-aligned benchmarks
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Performance-based annual bonus
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Long-term incentive opportunities (where applicable)
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Comprehensive health, dental, and vision coverage
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Retirement savings plans with employer contributions
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Paid time off, holidays, and wellness programs
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Professional development, mentorship, and career growth support
Why Join Us
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Lead high-visibility operational initiatives that influence enterprise strategy
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Partner directly with senior executives and cross-functional leaders
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Shape business performance, process efficiency, and organizational effectiveness
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Work in a technology-driven environment that values innovation, data-driven decision-making, and operational excellence
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Build a long-term career with competitive compensation, mentorship, and growth opportunities