Vice President of Operations

Global Enterprise Technology | Scaled Services | Operational Excellence & Digital Enablement
United State (Remote)
February 8, 2026
Full Time
Urgent

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Job Description

About the Role

In large, high-growth enterprises, operations is not a back-office function; it is the engine that determines scalability, profitability, and customer experience. We are seeking a Vice President of Operations to lead and optimize enterprise-wide operations across multiple business units, regions, and delivery models.

This role is built for a senior operator who understands how to translate strategy into repeatable execution. The VP of Operations will own end-to-end operational performance, ensuring that people, processes, systems, and metrics are aligned to deliver consistent results at scale.

You will partner closely with the CEO, CFO, CIO, and functional leaders to modernize operating models, improve productivity, and drive continuous improvement. This includes leading operational transformation initiatives, standardizing processes across regions, and ensuring operational readiness for growth, innovation, and market expansion.

This is not a maintenance role. It is a mandate to build operations as a strategic enterprise capability, one that delivers efficiency, resilience, and sustained competitive advantage.

Essential Duties and Responsibilities

  • Lead enterprise operations across functions, regions, and delivery models.

  • Define and execute operational strategy aligned with corporate objectives.

  • Drive operating-model design, process standardization, and scalability.

  • Own productivity improvement, cost optimization, and performance outcomes.

  • Establish KPIs, dashboards, and governance frameworks for operational excellence.

  • Partner with Technology to enable automation, data-driven operations, and systems modernization.

  • Collaborate with Finance on budgeting, forecasting, and cost discipline.

  • Lead cross-functional initiatives to improve service quality, speed, and reliability.

  • Manage operational risk, compliance, and business continuity planning.

  • Build, mentor, and lead senior operations leadership teams.

Job Qualifications and Requirements

  • 15+ years of progressive operations leadership experience in large, complex organizations.

  • Proven success leading enterprise-scale operations with multi-regional scope.

  • Strong background in operating-model design, process optimization, and transformation.

  • Experience partnering closely with executive leadership teams.

  • Demonstrated ability to drive measurable improvements in efficiency and performance.

  • Strong financial acumen and P&L awareness.

  • Bachelor’s degree required; MBA or advanced degree preferred.

Personal Capabilities and Qualifications

  • Enterprise-level strategic thinker with strong rigor in execution.

  • Executive presence with the ability to influence at the C-suite level.

  • Highly analytical, structured, and results-oriented.

  • Comfortable leading through complexity, change, and scale.

  • Clear communicator who aligns teams around priorities and outcomes.

  • People-centric leader who builds accountability and performance culture.

Strategic Support

  • Support enterprise strategy execution and long-range planning.

  • Partner with Finance and Technology on transformation and ROI initiatives.

  • Support M&A integration, restructuring, and operational scaling.

  • Enable leadership visibility into operational performance and risks.

  • Contribute to enterprise governance and decision-making forums.

Working Conditions

  • Hybrid executive work environment with enterprise-wide scope.

  • Regular interaction with senior executives and cross-functional leaders.

  • Periodic domestic and international travel.

  • High-visibility role with direct impact on enterprise performance.

Job Function

  • Enterprise Operations Leadership

  • Operating-Model Design & Optimization

  • Performance & Productivity Management

  • Operational Transformation

  • Cross-Functional Execution & Governance

Compensation & Benefits

  • Base Salary: $335,000 – $410,000

  • Executive Annual Bonus Program

  • Long-Term Incentive Plan (Equity / Performance-Based Awards)

  • Comprehensive Executive Health Benefits

  • 401(k) with Competitive Company Match

  • Executive Leadership Development & Coaching

  • Wellness, Mental Health & Family Support Programs

  • Generous Executive PTO & Holiday Package

Why Join Us

  • Lead operations at true enterprise scale with executive influence.

  • Shape how strategy becomes execution across the organization.

  • Partner directly with senior leadership on transformation and growth.

  • Build operating systems that scale, perform, and endure.

  • Leave a lasting legacy of operational excellence and disciplined execution.